Privacy Policy
1. Overview
Roof Methods, LLC (“Company,” “we,” “us,” or “our”) operates roofmethods.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us for roofing services. By using this Site, you consent to the practices described below.
2. Information We Collect
We may collect the following types of information:
- Contact information you voluntarily submit (name, phone number, email address, physical address)
- Project details you provide when requesting a quote or consultation
- Usage data collected automatically (IP address, browser type, pages visited, time on site)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide roofing estimates or services
- Schedule appointments and communicate about your project
- Send follow-up communications if you have opted in to receive them
- Improve our website and service offerings
- Comply with legal obligations
We do not sell your personal information to third parties.
4. SMS and Text Messaging — Opt-In, Opt-Out, and Data Sharing
If you provide your phone number and consent to receive SMS text messages from Roof Methods, LLC, the following terms apply:
What we collect: We collect your mobile phone number and your express written consent to receive text messages.
How we use it: We use your phone number to send you messages related to roofing estimates, project updates, appointment reminders, and promotional offers you have opted in to receive.
Opt-out: You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message and no further texts will be sent.
Help: Reply HELP at any time for assistance or contact us at (910) 399-6123.
Message frequency: Message frequency varies based on your project status and preferences.
Message and data rates: Message and data rates may apply depending on your mobile carrier and plan.
No sharing of SMS data: No mobile information, including SMS opt-in data and consent, will be shared with third parties or affiliates for marketing or promotional purposes. This information will not be sold, rented, or disclosed to any third party without your explicit consent, except as required by law.
5. Cookies and Tracking
Our Site uses cookies and similar tracking technologies to enhance user experience and gather analytics data. You may disable cookies through your browser settings; however, some features of the Site may not function properly as a result. We may use tools such as Google Analytics to analyze site traffic.
6. Third-Party Services
We may use third-party tools and platforms including Google Analytics, GoHighLevel (CRM), and embedded widgets such as Roofle. These services may collect data per their own privacy policies, which we encourage you to review. We are not responsible for the privacy practices of third parties.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. You may request deletion of your information at any time by contacting us.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Unsubscribe or opt out of SMS communications at any time by replying STOP
- Withdraw consent for marketing communications
To exercise any of these rights, contact us at (910) 399-6123 or use the contact form at roofmethods.com.
9. Data Security
We implement reasonable administrative and technical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Children’s Privacy
Our Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us immediately.
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Continued use of the Site after changes constitutes acceptance of the updated policy.
12. Contact Us
Roof Methods, LLC
Leland, North Carolina
Phone: (910) 399-6123
Website: roofmethods.com
To submit a privacy request, use the contact form on our website or call us directly.